AI Processing Disclosure

1. What we send and why

To save you time, we send two kinds of images to third-party AI providers:

• Passport scans — to read (OCR) and extract details such as your name, date of birth, nationality, and passport number.
• Portrait photos — to assess and prepare a compliant application photo, and to read photo requirements.

2. How the images travel

Your images are encoded and sent over an encrypted connection to OpenRouter, which routes each request to the AI provider best able to handle it. We do not store your images with these providers.

3. Providers and countries (document reading)

For reading your passport and portrait, requests may be handled by:

• OpenAI (GPT-5.3) — United States — primary document reader.
• Google (Gemini 3.1 Pro) — United States — fallback reader.
• Anthropic (Claude Opus 4.7) — United States — fallback reader, and primary for parsing supporting documents.

4. Providers and countries (photo preparation)

For preparing your portrait photo, requests may be handled by:

• ByteDance (Seedream 4.5) — China.
• Sourceful (Riverflow v2) — United States/EU.
• Google (Gemini 2.5 Flash Image) — United States.
• We disclose the use of a China-based provider honestly. Granting AI-processing consent makes all of these providers eligible; we do not gate any provider separately.

5. Zero data retention and no training

We route all passport and photo AI requests with a zero-data-retention setting and on a no-training basis. This means the providers are instructed not to retain your images beyond what is needed to answer the immediate request, and not to use your images to train their models.

6. Human in the loop — no solely-automated decisions

AI assists you; it does not decide anything about your visa. You review and confirm every extracted field before submission, and the decision to grant or refuse a visa rests entirely with the relevant government authority. We do not make legal or similarly significant decisions about you using solely automated processing.

7. Your control

You can grant or withdraw AI-processing consent at any time in your account settings. You can also delete any document or your entire account at any time. Withdrawing consent switches you to manual entry for future processing.